The report highlights widespread problems, including the “8.00am scramble” to get an appointment, difficulties getting through on the phone, not being able to see a regular doctor, lack of clear surgery communication and digital barriers.
"Healthwatch Cornwall's review has highlighted that while we are doing some consultations well, we are not consistently getting it right."
Latest reports and publication

Issue report: Significant pressures in GP surgeries are affecting patient care in Cornwall
Delays in diagnosis, preventable hospital admissions, and some…
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Boots Pharmacy Redruth Enter and View Report
Healthwatch Cornwall champions better standards of care in socially…
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Advice and information

Autism Partnership Board, 19 June 2025
Join us at Truro Community Library for our Autism Partnership Board meeting!

NHS 111: Booking your A&E appointment
Learn what NHS 111 is and how you can use the service to book an A&E appointment

Getting a second opinion about your care
A second opinion is when you choose to request the expertise of another healthcare professional after you've been given a diagnosis or treatment…