Who we are and what we do
Healthwatch Cornwall is your local health and social care champion. From Saltash to Penzance and everywhere in between, we make sure NHS leaders and other decision makers hear your voice and use your feedback to improve care.
If you use GPs and hospitals, dentists, pharmacies, care homes, or other support services in Cornwall, we want to hear about your experiences. We are independent and have the power to make sure NHS leaders and other decision makers listen to local feedback and improve standards of care. We can also help you to find reliable and trustworthy information and advice. Last year, the Healthwatch network helped nearly a million people like you to have your say and get the support you need.
Healthwatch Cornwall is part of a network of over 150 local Healthwatch across the country. We’re here to listen to the issues that really matter to people in Cornwall and to hear about your experiences of using local health and social care services. We’re entirely independent and impartial, and anything you share with us is confidential.
Healthwatch uses your feedback to better understand the challenges facing the NHS and other care providers and we make sure your experiences improve health and care for everyone – locally and nationally. We can also help you to get the information and advice you need to make the right decisions for you and to get the support you deserve.
It’s really important that you share your experiences – whether good or bad, happy or sad. If you’ve had a negative experience, it’s easy to think there’s no point in complaining, and that ‘nothing ever changes’. Or, if you’ve had a great experience, that you ‘wish you could say thank you’. Remember, your feedback is helping to improve people’s lives. So, if you need advice, or you’re ready to tell your story – we’re here to listen.
You can also read our Work Plan to find out about our organisational priorities.
Share your views about your health and social care experience using the link below.
