The report highlights widespread problems, including the “8.00am scramble” to get an appointment, difficulties getting through on the phone, not being able to see a regular doctor, lack of clear surgery communication and digital barriers.
“I have contacted a number of different places and Healthwatch Cornwall has been the only one to respond to me. I now know where I should go for support.”
Latest reports and publication
Cornish Communities in Focus: Evolving Voices in Mental Health: Impact Review Report 2025/26
This Impact Review Report presents the outcomes and influence of…
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GP Access: Impact Review Report 2025/26
This Impact Review Report presents the outcomes and influence of…
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Advice and information
NHS 111: Booking your A&E appointment
Learn what NHS 111 is and how you can use the service to book an A&E appointment
Getting a second opinion about your care
A second opinion is when you choose to request the expertise of another healthcare professional after you've been given a diagnosis or treatment…
What should I do if my GP removes me from their list?
GP practices very rarely remove patients from their list. If you are removed from a GP practice, you may need to register with a new one.