Healthwatch Cornwall has recently relocated from their previous office in Truro City Centre to a new, more accessible location in Heron Way, Newham.
The new premises, located within Calenick House, offer improved facilities including a dedicated board room and open-plan shared office space. This move, completed in May, is already making a positive impact on the organisation’s operations and engagement capabilities.
Strategic developments and new contracts:
In addition to their new office, Healthwatch Cornwall is excited to announce their recent commissioning of two five-year contracts by Cornwall Council, effective from June 2024. These agreements underscore the commitment to enhancing health and social care services across Cornwall.
Enhanced mission and community impact:
With these new contracts, Healthwatch Cornwall will continue to amplify the voices of people using health and social care services in the County, gathering and listening to residents' experiences and ensuring their feedback informs improvements in service quality. By providing insights to NHS leaders and other decision-makers, Healthwatch Cornwall aims to help shape a better standard of care for all throughout the County.
Additionally, the organisation will continue to offer information and signpost to reliable and trustworthy information and advice within the community.
Leadership perspective:
Debbie Gilbert, CEO of Healthwatch Cornwall, shared her enthusiasm for the recent developments:
“Our new location in Newham not only provides us with a fantastic working environment but also enhances our ability to engage with the community. The new contracts with Cornwall Council reaffirm our commitment to being a strong voice for the people of Cornwall, ensuring that their experiences and opinions directly influence the quality of health and social care services in the region.
If you have a recent experience of health and social care services in Cornwall, we urge you to contact us with your story”
Call for community feedback:
Healthwatch Cornwall is eager to hear from residents who have recently used health and social care services, including GPs, hospitals, dentists, pharmacies, care homes, and other support services.
Sharing your experiences can make a significant difference in shaping the future of health and social care in Cornwall.
How to get involved:
To share your stories or provide feedback on health and social care services in Cornwall, please contact us at www.healthwatchcornwall.co.uk/share-your-views or by phone at 0800 038 1281.