Healthwatch Cornwall publish latest annual report

Our annual report covers the period between April 1 2021 to March 31 2022.  The last lockdown may feel like a long time ago for some, but this report starts with us only having recently emerged from the final restrictions that placed such an incredible strain on people's access to health and care services in Cornwall.

This report highlights the many ways we have helped to improve services and support for people during what was still a very challenging year. Although restrictions lifted and people were able to see loved ones, friends, and families again, the after-effects of the pandemic were still causing challenges to Cornwall's health and social care system.

Face-to-face engagement work gradually returned and we were finally able to begin re-connecting with residents to talk in person. Our 15 staff and 17 volunteers have listened to feedback and engaged with 10,645 people, and it's through these conversations that we're able to make the improvements that we talk about in our annual report.    

From recommendations about adult safeguarding to more emergency dentist appointments and a review of every GP website in Cornwall, you can find out about all the improvements we have been able to make to your health and social care services by following the link at the end of this article.