Share for Better Care Week launches on Monday 24th February
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Your voice plays a vital role in making services better. Every experience shared can help helps highlight what works and what could be better when it comes to your care.
Recent research shows the overwhelming majority of people in England (nearly 90%) want to see care improve. But nearly one in five people (19%) don’t think they have time to share their story. And two in five (40% ) aren’t sure of where and how to give their feedback.
How do I get involved?
Luckily, it’s quicker and easier than you think. You can talk about any experience of care by completing our feedback form. It takes just three minutes to fill in – the time it takes for the kettle to boil, or to wait for the bus.
You can share your story in as much or as little detail as you like. It can be about anything, from something as large as your journey through cancer treatment to smaller experiences like the meals you had in hospital.
Every story matters, and every story, good or bad, helps us to understand what works and what could be better when it comes to your care.
Why it matters
When you share your experiences, Healthwatch Cornwall takes them to NHS leaders and others who make decisions about care. The more people who share their story, the clearer the recommendations Healthwatch Cornwall can make.
Your feedback is also invaluable to healthcare professionals.
Dr. Ranj Singh, who is supporting Share for Better Care Week, said:
“Feedback is indispensable, it reveals patient experiences, pinpoints areas for improvement, and, ultimately, enhances the quality of care. In my role I’ve heard so many patient stories, whether it is positive experience or constructive feedback. Sharing that feedback is what will make a real difference.”