Clear, understandable information is important to help you make the right health and care decisions. Join our campaign and have your say on what needs to change.
The Accessible Information Standard is mandatory for all organisations that provide National Health Service (NHS) or adult social care. Here’s some key information about the accessible communications you should expect from services.
Your feedback really does make a difference: recently published NHS England Elective Recovery Plan has been influenced by our findings and recommendations
Time to Talk Day is the nation’s biggest mental health conversation and it’s nearly here! Taking place on Thursday 3 February, it’s the day that friends, families, communities, and workplaces come together to talk, listen and change lives.
Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps
Millions of people have had their treatment delayed by the pandemic – are you one of them? We want to know if you’re getting the advice, information and support you need while you wait